CUSTOMER INTELLIGENCE + RETENTION

Know your customers well enough to keep them.

You already have customer data. Cohora helps you understand why customers buy, what puts retention at risk, and what could bring them back.

See Cohora In Action

THE CUSTOMER INTELLIGENCE GAP

Your customers are telling you more than what they bought.

Purchase history shows the transaction. It doesn't explain the full customer relationship.

Preferences, engagement, behavior, reviews, loyalty activity, and other interactions provide the context needed to understand why customers buy, when interest is changing, and what may bring them back.

✓ Preferences & motivations
‍What customers care about and why.

✓ Engagement & behavior
‍How customers interact beyond the transaction.

✓ Sentiment & feedback
‍What customers are telling you directly.

FROM SIGNALS TO ANSWERS

Your customer data has answers. Alfred helps you find them faster.

Cohora brings together the customer signals you already have, from transactions and preferences to engagement, reviews, loyalty activity, and behavioral changes.
‍Alfred helps teams investigate that connected intelligence by starting with the business question.

Ask questions like:

Which customers are showing signs of disengagement?

What separates our repeat buyers from one-time customers?

Which customer segments represent the biggest retention opportunity?

Where are there revenue opportunities in the customers we already have?

Turn Customer Intelligence Into
Better Retention Decisions

UNDERSTAND WHY THEY BUY

Connect purchases with preferences, interests, engagement, and behavior to understand what drives customer decisions.

SEE RETENTION RISK EARLIER

Spot changes in customer behavior and engagement that may signal declining interest before they disappear.
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KNOW WHERE TO FOCUS NEXT

Identify the customers, segments, and behaviors with the greatest potential for retention, reactivation, and growth.
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EASY TO GET STARTED

A faster path to customer understanding, stronger retention, and more repeat purchases.

Start building richer customer intelligence quickly, with less friction and without disrupting how your team already works.

1-2 WEEKS

Get up and running without a drawn-out implementation. Connect existing data sources, workflows, and reporting as part of setup.

YOUR EXISTING DATA

Cohora plugs into your existing tech stack without requiring changes to current systems or configurations.

ENGAGEMENT-BASED PRICING

Pricing is based on customer engagement, not database size, user seats, or campaign volume.

Ready to improve customer retention?

Build richer customer profiles with first-party and zero-party data to power smarter segmentation, personalization, and long-term customer retention.

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