Modern Engagement Loyalty

Build Modern Engagement Loyalty That Goes Beyond Transactions

Most loyalty programs reward spending and nothing else, but DTC shoppers engage deeply through reviews, UGC, product feedback, quizzes, polls, and discovery moments. Cohora enables loyalty models that reward participation, not just purchases.

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These interactions strengthen brand affinity more than single purchases — yet they go unrewarded.
The Problem

Transactional loyalty misses essential engagement signals:

Feedback
Polls
Reviews
UGC
Survey responses
Educational content interaction
Loyalty becomes a relationship, not a receipt.
Why It Matters

When loyalty expands beyond transactions:

Engagement increases
Customers explore more categories
Reviews and UGC grow organically
Contribution replaces passivity
Lifecycle retention improves
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How Cohora Helps

Rewardable Actions Include

UGC creation
Completing surveys
Answering polls
Leaving reviews
Contributing feedback
Engaging with content
Building wishlists
Step bt step

How it works

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Choose the behaviors you want to encourage

UGC, feedback loops, discovery, reviews, etc.

Cohora tracks these behaviors automatically

Onsite, email, community, and post-purchase signals captured in real time.

Customers earn perks and recognition for engagement

Early access, points, status, rewards.

Loyalty becomes a participation loop

The more customers engage, the more value they unlock for both sides.

Engagement compounds into retention

Participation drives repeat visits, stronger affinity, and long-term LTV.

The Outcome

Loyalty becomes modern, relational, and community-driven — reducing your dependency on discounts.

Measured Lift

Proven Impact

  • 20–40% increase in ongoing engagement
  • More reviews and UGC
  • Higher loyalty participation
  • Stronger long-term retention
Real Examples

How Brands Use It

  • Reward reviews that improve category recommendations
  • Incentivize UGC for social proof
  • Offer perks for participating in product surveys
  • Boost retention with interactive content challenges
KPIs

KPIs Improved

  • Engagement rate
  • Loyalty-driven revenue
  • UGC volume
  • Review generation
The outcome

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Ready to turn engagement into retention?

See how Cohora powers modern loyalty programs.
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Cohora enables brands to connect emotionally with their customers within a first-party brand-owned customer network that drives greater brand advocacy and behavioral-based loyalty.
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