Cohora is a Customer Intelligence and Retention platform that helps ecommerce brands understand customer behavior, uncover retention opportunities, and drive engagement, repeat revenue, and long-term growth using first-party and zero-party data.
Our mission is to help brands better understand their customers.
We believe stronger customer relationships begin with better customer intelligence. When brands have a clearer view of customer behavior, preferences, and engagement, they can create more relevant experiences, make smarter decisions, and drive sustainable growth.
Everything we build is designed to turn customer understanding into action.
Cohora was founded by experienced technology leaders who have spent their careers helping brands better understand customers, improve marketing performance, and build products that deliver measurable business outcomes.
Manu is a technology entrepreneur and product leader with a long track record of building and scaling innovative software companies.
Prior to founding Cohora, Manu founded Visual IQ, a leading marketing attribution platform acquired by Nielsen. Throughout his career, he has helped organizations leverage data, analytics, and technology to make better business decisions.
His experience building category-defining technology companies helped shape Cohora's vision for Customer Intelligence.
Sormy brings deep expertise in customer engagement, loyalty, and ecommerce technology.
His work has focused on helping brands strengthen customer relationships through data-driven engagement strategies, personalized experiences, and innovative approaches to customer retention.
Together, Manu and Sormy founded Cohora to help brands gain a deeper understanding of the customers they work so hard to acquire.
Our advisors have built, scaled, and led category-defining technology companies. Their experience helps shape Cohora's product strategy, customer focus, and long-term direction.
Cohora is backed by investors who have helped build and scale category-leading technology companies. Their support allows us to continue investing in innovation, customer intelligence, and long-term growth.
Growth equity firm investing in high-growth software and technology companies.
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Technology-focused investment firm supporting founders building enduring software companies.
Cohora helps ecommerce brands collect customer intelligence, uncover meaningful insights, and turn those insights into measurable business outcomes.
Collect and organize first-party and zero-party customer data to create a more complete understanding of customer behavior and preferences.
Identify engagement trends, customer health signals, and retention opportunities that traditional reporting often misses.
Turn customer intelligence into action through segmentation, personalization, retention initiatives, and more informed marketing decisions.
By connecting customer data, engagement, and intelligence in one platform, Cohora helps brands understand where opportunities exist and what actions should come next.
Learn more about how Cohora helps ecommerce brands better understand customers, improve retention, and activate customer intelligence.
Cohora is a Customer Intelligence and Retention platform that helps ecommerce brands better understand existing customers using first-party and zero-party data. Those insights help improve engagement, strengthen retention, and increase repeat revenue.
Customer Intelligence brings together customer data, preferences, behaviors, and engagement signals to help brands better understand their customers and identify opportunities to improve the customer experience.
Customer Data Platforms organize customer information. Cohora helps brands interpret that information, uncover meaningful insights, and turn customer intelligence into actions that improve engagement and retention.
Cohora identifies changes in customer behavior, engagement trends, and retention risks so marketing teams can take action before valuable customers disengage.
Alfred is Cohora’s intelligence layer. It analyzes customer behavior, engagement patterns, and customer data to surface recommendations that help teams prioritize opportunities and make more informed decisions.
Cohora brings together first-party and zero-party customer data, including purchase history, customer preferences, engagement activity, feedback, behavioral signals, and other relevant customer interactions.
Customer expectations continue to evolve. Brands need more than reports. They need a clearer understanding of who their customers are, what they're telling them, and what actions matter most. That's what we're building at Cohora.
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